Senior Manager, Engagement Management

The Senior Manager, Engagement Management will

• Develop and maintain the business plan for the region. Your team is responsible for creating sales enthusiasm, Professional Services branding, developing pipeline, as well as operational excellence during the various sales stages, using MEDDIC, and remaining attached during the delivery of engagement. Where you manage the team to make them successful in their responsibilities
• Manage a team of Engagement Managers from HR perspective. The people's responsibility includes hiring/onboarding, developing, and managing attrition as well as conducting Performance and Growth processes for the team
• Strategic planning. Identify market, and organizational demand, drive the required changes in the organization across the different departments

Experience you'll need

• 8+ years of experience in enterprise technology professional services in a customer-facing services sales role, carrying individual quota
• 4+ years experience working in a SaaS company for Services or Consulting as a people leader
• Proven track record of exceeding targets
• Familiarity with MEDDIC and Services Sales Forecasting
• Experience in hiring, building, coaching, and managing team members
• Keen adaptability to technology innovation with an ability to learn quickly in a rapid-growth, fast-paced, dynamic environment
• A “can-do” attitude and the ability to work collaboratively and cross-functionally
• Ability to adapt, and implement changes in processes quickly
• Ability to consult with and influence at all levels within the organization
• Ability to quickly develop relationships and assert credibility with both technical and business teams
• High motivation for a role that requires soft and managerial skills to drive change and improvement across the MongoDB PS organization
• Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations

Skills you need

• Must be at ease operating in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and hold oneself accountable
• Passion for continuous improvement of processes, perpetually seeking greater efficiency, value, and quality
• Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written
• Ability to engage on both small and enterprise opportunities, facilitate meetings, and consult on account strategy
• Familiarity with the MongoDB technology stack; expert knowledge not necessary but you must be able to communicate scope expectations well with customer executives and technical stakeholders alike

In your first 60 days, you will

• Attend new hire sales training to learn about MongoDB’s technology, what we sell and how we sell
• Learn about how MongoDB Professional Services helps customers adopt the MongoDB developer data platform, and gain familiarity with the entire suite of PS offerings
• Familiarize yourself with the services sales methodology, organizational structure, and services sales-related IP
• Gain proficiency with our services sales tools
• Be engaged in the day-to-day management of your team, and business

Within 120 Days, you will

• Identify growth areas for your territory
• Develop a business plan
• Manage accurate forecast

Perks and benefits

• Supportive and enriching culture for professional and personal development
• Employee affinity groups
• Fertility assistance and generous parental leave policy
• Equal opportunities employer