Senior Technical Customer Program Manager

Requirements:

• BS/MS/PhD (or equivalent experience) in Computer Science related field.
• 12+ years of Customer Technical Programs Management experience for Data Center Enterprise Business implementations successfully delivering large programs.
• Proven deep customer savvy born of performing sophisticated programs, especially with strategic customers with large datacenter deployments with Tier-1 OEMs.
• Proven and strong experience on driving execution as well as coordination across a wide range of teams whether with internal or external customers.
• Ability to manage multiple deliverables with inter-related dependencies that may continue to evolve based on changing business needs.
• Partner with company leadership teams to provide regular executive dashboards, reports, critical metrics, risk management as well as manage customer critical issues through final resolution.
• Previous experience & lived Enterprise Datacenter Platform Solutions Go-To-Market and Life cycle, understand key indicators to effectively lead high-profile program/projects execution with company-wide transparency to deliver successful results.
• Previous experience on GPUs, CPUs and Enterprise Network products is a plus.
• PMP Program Management Certification is desirable.

What you'll be doing:

• Comfortable on defining and implementing platform level HW/SW projects with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
• Strong experience on OEMs/ODMs customer facing programs for system level integration and development with ambitious timelines and/or constrained resource to deliver computing solutions across AI Platforms and High-Performance Computing.
• Define the strategy and tactics for successfully driving NVIDIA Products solutions integration of complex Hardware and Software stacks from evaluation/proof-of-concept to design/development/qualification/validation, through customer acceptance and production readiness.
• Determine the most efficient program organization thru scoping the project, identifying and assembling the core support team, formally kicking off the project with customers, developing a joint project timeline, supporting the design-in effort by providing technical collateral/tools, leading engineering design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring timely customer acceptance and production deployment.
• Effectively organize and lead complex technical engineering-to-engineering discussions.
• Strong leadership when working across engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.
• Regularly communicate the program status and key issues to customer and senior management.
• Identify organizational learning opportunities for continuous improvements.

Perks and Benefits:

• Base salary range is 188,000 USD - 299,000 USD.
• Eligible for equity and benefits.